Refund policy
Policy
At K.I.D Streetwear, we want you to be completely satisfied with your purchase. Returns are accepted within 15 days for unworn items in original condition. Refunds, are available, with customers responsible for return shipping unless the item is defective. For detailed instructions, please visit our full policy or contact us at kidstreetwear321@gmail.com.
We want you to love your K.I.D Streetwear purchase! If something isn’t quite right, we’re here to help. Please review our return and exchange policy below:
Eligibility for Returns
•Returns are accepted within 15 days of the delivery date.
•Items must be in their original condition: unworn, unwashed, with all tags attached, and in the original packaging.
•Non-returnable items:
•Sale or discounted items.
•Custom or personalized
Refund Options
•Refunds will be issued to the original payment method, excluding shipping fees.
•Alternatively, customers can opt for store credit or request an exchange.
How to Initiate a Return
1. Contact Us: Email us at kidstreetwear321@gmail.com with your order number and the reason for the return.
2. Approval: Once your return is approved, we will provide you with the return shipping address.
3. Shipping: Pack the item securely and ship it back to us. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Processing Time
•Once we receive your return, please allow 5-7 business days for inspection and processing.
•Refunds will appear on your original payment method within 3-5 business days after processing.
Defective or Incorrect Items
•If you received a defective or incorrect item, please contact us within 7 days of delivery at [your email address] with photos of the issue. We’ll cover the return shipping and send you the correct or replacement item at no additional cost.
Important Notes
•We are not responsible for items lost or damaged during return shipping. Please use a trackable shipping method.
•Refunds or exchanges will not be processed for items that do not meet the eligibility criteria.
Contact Us
If you have any questions or concerns about your return or exchange, don’t hesitate to reach out to us at kidstreetwear321@gmail.com. Our small team works hard to ensure a smooth experience and appreciates your understanding and support!